We offer a 3 year warranty on all our flash drives. Our 3 year warranty specifically covers the functional operation of the drive and does not cover such things as normal wear and tear of everyday use, amd the fading of printed logos.
You or your client is responsible for shipping the defective unit(s) back to our factory and we will cover the shipping costs of returning the repaired units by DHL/FEDEX/UPS/TNT service.
No. Orders cannot be returned solely because they did not like the model they have chosen. To avoid this situation, always offer your client the option of receiveing a sample of the drive before placing their order.
Order can be returned only under the following conditions; 1.) Drives are defective 2.) Incorrect model was delivered 3.) Wrong Model Color or Memory Size 4.) Wrong logo was printed
5-7 business days or less when replacing defective units with the same model but without your branded logo. If you wish to receive the exact same unit returned with your logo, then the leadtime will be 25-30 Business days.